Traditional Telephone Books Could Disappear For Most Customers
Tomorrow is the final day for public comment on the possible end of the telephone book white pages in most Virginia homes. Charles Fishburne reports.
The first phone book was published in 1878 in New Haven, Connecticut. It was one page, 50 residents, and it became so much a part of American life, regulators across the country have required phone companies to publish and distribute them, but Verizon has asked the SCC to change that.
Schrad: Currently, they're just automatically delivered to all customers of the telephone company.
Ken Schrad, SCC spokesman.
Schrad: There does seem to be a misunderstanding that a customer could never get a printed directory; that is not the case. It's just that they wouldn't get one automatically.
Several states have approved such a proposal; about a dozen more are considering it. Verizon says most people search online and store numbers on their cellphones today. They say savings in paper alone would be 1600 tons in Virginia every year.
Schrad: The commission also gets a lot of emails and comments from people saying, "I don't want one anymore."
Charles Fishburne, WCVE News